11lkk's Commitment to
Responsible Gambling
11lkk believes gaming should be a source of enjoyment, not a burden — and gives every player the opportunity to play safely and mindfully.
Play with joy, with a clear mind
At 11lkk, we believe online gaming and betting should be an enjoyable form of entertainment — not a source of financial stress or mental discomfort. Millions of people in Bangladesh watch cricket, enjoy slots, and experience the thrill of the casino every day. We want that experience to always remain controlled and positive.
Responsible gambling means knowing your limits, sticking to a budget, and seeking help when needed. 11lkk provides a range of tools and policies to support every player along the way, so that gaming never turns into a habit or addiction.
Remember, gambling or betting is never a guaranteed source of income. Both winning and losing are possible, and it should be treated entirely as a recreational activity. Play alongside spending time with family and friends, fulfilling work responsibilities, and maintaining financial stability — that is the core message of 11lkk's responsible gambling.
The control is in your hands
11lkk gives you the ability to manage your account and gaming habits entirely on your own terms.
Set Deposit Limits
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately, and a set waiting period applies if you wish to increase it.
Set Loss Limits
Decide in advance how much loss is acceptable within a given time period. When the limit is reached, the system will automatically stop betting.
Time-Out
If you want to take a break for a few days, activate a time-out for anywhere from 24 hours to 6 weeks. During this period you will not be able to log in to your account.
Self-Exclusion
If you need a long-term break, activate self-exclusion. Options are available from a minimum of 6 months up to a permanent account closure.
Session Reminders
Keep regular interval notifications active to remind you how long you have been playing in one session, so you stay aware of time.
Review Gaming History
Check your deposit, withdrawal, and betting history at any time. Understanding your own spending patterns makes it easier to make informed decisions.
When should you be careful?
If any of the following applies to you, pause for a moment and consider seeking support.
You are spending beyond your budget and it is affecting your family's daily expenses.
You are gambling repeatedly to try to recover lost money and placing increasingly larger bets.
You are hiding your gambling from family or friends, or lying about it.
You are prioritising gambling over work, studies, or family responsibilities.
You feel restless, irritable, or anxious when you are not gambling.
You have tried to stop gambling but have failed repeatedly.
Best practices for playing safely
- Set a fixed budget before you play and be mentally prepared to stop once that amount is lost.
- Play only with money set aside for entertainment — never use funds meant for bills, rent, or savings.
- Set a time limit for each gaming session and take a break when the time is up.
- Avoid the mindset of chasing losses by placing bet after bet — this typically leads to even greater losses.
- Avoid playing while drinking or under mental stress — your ability to make decisions is reduced in that state.
- Talk openly with family and close ones about your gaming habits.
- Use 11lkk's deposit limit and time-out tools regularly — they are built for your own protection.
- Remember, there is no "guaranteed winning strategy" in online gaming — every outcome is entirely random.
21+ age limit — no exceptions
11lkk is for individuals aged 21 and above only. Age is verified at registration and additional identification may be requested where there is any doubt.
Use of this platform by minors is strictly prohibited. If a child or teenager can access 11lkk on your device, start using parental control software immediately and change your password.
Age Verification
Verification of NID or date of birth at registration is mandatory.
Account Security
Use a strong password and do not share it with anyone.
Family Protection
Keep parental controls active on your device so that children cannot gain access.
Report Inappropriate Use
If you notice an account that appears to belong to an underage user, inform support.
We are always by your side
If you feel that gambling is getting out of control, do not hesitate — seek support right away. The 11lkk support team will help you activate all the available protection tools.
Use live chat for immediate assistance at any time — support is available in both Bengali and English.
For any request related to responsible gambling or self-exclusion, email us at: [email protected]
Your self-exclusion or limit-setting requests are handled with complete confidentiality.
Self-exclusion and protection tools are activated as soon as the request is submitted.
Details on Self-Exclusion & Deposit Limits
Every registered member at 11lkk can set their own deposit limit directly from their account settings. Once a daily deposit limit is activated, it takes effect immediately. However, if you wish to increase the limit, a set waiting period must pass for security reasons, so that no one can raise the limit on a sudden impulse.
Self-exclusion is an important protection measure. Once activated, you will not be able to log in to the 11lkk platform, place any bets, or receive any promotional communications during the selected period. The self-exclusion cannot be cancelled before it expires — this strictness is in place for your own protection.
Time-Out is a short-term option. Use it for anywhere from 24 hours to 6 weeks if you want to clear your head or take a brief break. During this time your account balance will remain safe and will be automatically restored once the period ends.
Reviewing your gaming history is also part of responsible gambling. In the 11lkk account dashboard you can view a complete record of deposits and withdrawals at any time. Knowing your own spending patterns makes it much easier to make informed decisions.
Play with enjoyment,
and experience it with awareness
Cricket, slots, lottery, and much more await you at 11lkk. Enjoy responsibly.